“Going postal” became part of our culture’s vernacular after several instances of US postal workers killing coworkers in fits of rage. From Wikipedia we have:
It derives from a series of incidents from 1983 onward in which United States Postal Service (USPS) workers shot and killed managers, fellow workers, and members of the police or general public. Between 1986 and 1997, more than 40 people were killed in at least 20 incidents of workplace rage. The phrase has been applied to murders committed by employees in acts of workplace rage, irrespective of the employer. It’s generally used to describe fits of rage, though not necessarily at the level of murder, in or outside the workplace.
So when a workers compensation claimant took people hostage this week at the local Workers Compensation Board in Edmonton it was a bit like going postal, although he wasn’t an employee. There is mixed information on Patrick Clayton’s background and it seems he was using drugs on top of it all, but we don’t know if he ended up doing drugs because of how Workers Comp treated him or if he had a pre-existing drug problem before his injury.
Clayton might not be the best example of the frustration people feel at workers compensations boards across the country, but he is in the spotlight because of it regardless. It’s interesting that Alberta’s premier’s first concern was looking at security in government buildings and not looking at what in WCB’s policiies drives people to such desperation.
I’ve outlined my own earlier interaction with WCB in another post. But let’s say there are many many people who have felt frustration, fear and hopelessness as they have been denied their claims or cut off prematurely. I wonder what the statistics are of people who have killed themselves over claim denials or people who continue their lives in pain because of such limitations through WCB.
Some people will claim that for every one legitimate claimant there are ten faked claims (some of the many many comments on CBC’s news article listed below), when it is more like the other way around. I’ve had a nephew whose truck was hit by a train when the truck stalled on the tracks. The truck’s maintenance was the responsibility of the company my nephew worked for and they had ignored the problem. However WCB cut my nephew off after a month or so, even though his shoulder was still screwed up.
This is a common statement for people with claims. If they are not outright denied, their claims are often cut very short. WCB seems to think that all people should heal at the same rate. Every knee injury or back injury is exactly the same as the one before and therefore a person should be back to work in X weeks. When that person responds slower than this ideal list, WCB says goodbye. They pretty much make claimants feel ike cheaters, liars and fakers, and it’s guilty until proven innocent.
As I mentioned previously WCB in BC is called WorkSafe BC and I can’t help but believe the name change is partly because they realized they weren’t compensating workers. Sure there are some claimants who try to get a free ride, and sure there are claimants whose compensation is approved. The first time I had to claim was for a repetitive stress injury to my hands. WCB paid for the physio but again when I wasn’t better within the allotted time it was sorry, no more help. I had to work around the injury and lost a job opportunity because of it.
Any doctor worth their salt could tell you that physiology from one person to the next may be similar but there are numerous factor that can contribute to rehabilitation and healing and much of it not in the patient’s control. There are genetic predispositions, underlying conditions and the vast mystery of how the body works. People don’t respond the same or at the same rate. Would that we could, then it would be cut and dried in fixing people. Everyone into physio and out healed and whole in six weeks.
People lose their livelihoods, their way of life and their physical and mental health when cut off by WCB. They’re often not given anyway to adapt, no explanation other than you should be better and the attitude, whether meant that way or not, comes across as cold and uncaring. My own case had someone taking notes for the vacation case worker talk to me but the actual case worker never actually every talked to me, and just sent a letter of denial. How can a person feel other than ignored and dismissed summarily.
Taking innocent people hostage was not right at all, and could have easily been me or friends or family. But if nothing else, maybe this will bring light to the fact that WCB practices are not seen as fair or just from many people. WorkSafe BC probably did the right thing in changing their name and I think that WCBs across the country should evaluate their mandate. If they’re not their to help the worker then they need to let people know that and change the name.